About us
Connecting Cities. Connecting People.
City Connect is a regional passenger transportation and travel experience service designed to make city-to-city travel simple, affordable, and enjoyable. Operating as a division of Covenant Courier & Transportation Services, City Connect connects people to major cities throughout Tennessee and surrounding states—using Nashville as our central hub.
We were created to solve a real need: reliable transportation for individuals and small groups who want to travel without the stress of driving, parking, fuel costs, or navigating unfamiliar roads. Whether you’re commuting between cities, planning a same-day getaway, enjoying a 24-hour escape, or traveling for a full weekend experience, City Connect provides a smooth, safe, and professionally managed journey from start to finish.
Our services are thoughtfully designed to serve:
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Working professionals
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College students
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Seniors
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Tourists
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Small groups
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Individuals without access to reliable transportation
Beyond transportation, City Connect curates travel experiences. Through partnerships with hotels, restaurants, attractions, and points of interest, we help our passengers enjoy each destination with convenience, value, and peace of mind. Many of our packages include exclusive discounts, group rates, guided tours, and optional add-ons that enhance the overall experience.
Based in Shelbyville, Tennessee, City Connect is proud to serve communities across the region while supporting local businesses in every city we connect. Our approach blends professional transportation services with hospitality-driven travel planning, all delivered with integrity, care, and respect for every passenger.
At City Connect, we don’t just move people—we help them arrive connected, refreshed, and ready to experience more.
Our mission
Our mission is to provide safe, affordable, and dependable city-to-city transportation while creating meaningful travel experiences that connect people, communities, and opportunities.
We are committed to delivering reliable service, exceptional customer care, and thoughtfully curated travel options that make regional travel accessible to everyone.
Our Vision
Our vision is to become the trusted regional connector for transportation and travel experiences across Tennessee and the Southeast—bridging cities, strengthening communities, and redefining how people journey together.
We envision a future where City Connect is known not only for dependable transportation, but for enriching lives through connection, convenience, and community-centered travel.
Want to know what we can do for you?
Our Team Members
Donovan Simons
Passenger Care Representative
Assists riders with bookings, schedules, fares, and trip details to ensure a smooth and stress-free travel experience.
Henry Swader
Trip Coordination & Support Specialist
Provides real-time trip support, confirmations, and day-of-travel assistance to keep passengers informed and confident.
Joeann Augustus
Partner & Group Services Representative
Supports group bookings, partner travel arrangements, and special trips with hotels, attractions, and local venues.
Let’s work together
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